Terms and Conditions

UPDATED 17/07/2019

We accept orders only on the basis that you have read and understood our terms and conditions.

1. ShopBIO
a) ShopBIO is a website managed and run by Trimex UK Ltd and Visual Shop Ltd which are both located in the UK.

b) The material on the website is copyright to ShopBIO or our partners and suppliers. You are welcome to view, print and download the contents of the website for personal use, but not for any commercial purposes or re-publication.

2. Contacting Us
a) Our contact address is: ShopBIO, Trimex UK Ltd, Trimex House, Pier Road, Feltham, TW14 0TW, you may also contact us by telephone or email.

3. Website Information
a) We have tried to ensure that the information provided on this website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

4. Description of Products
a) The description and specification of products on this website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

b) We may correct any error appearing on this website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

5. Ordering Products
a) You may order products from this website by submitting a completed order form through the check-out procedure.

b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

6. The Price and Payment
a) The price of the products will be the price quoted on the website at the time we accept your order. The price will include any applicable VAT, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted on this website at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit card or debit card at the time we accept your order. (the payment methods we accept are listed on this website at the time you place your order). Refunds will generally be made by means of a credit to your original payment method.

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event, we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

7. Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

8. General
a) The products advertised on this website are intended for sale to consumers and are not for resale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.

If you have any questions related to these Termas and Conditions please contact us via the contacts page on this website.